Maintenance Request

If you are a resident with a non-emergency maintenance issue, please login to your online portal to report the issue.

If the problem is causing damage or affecting your safety call the appropriate number to reach us 24/7 in emergency cases.

Des Moines Metro Rental Market: (515) 373-8331

Cedar Rapids Metro Rental Market: (319) 362-5566

Spire Property Management’s definition of an emergency when a Site Specialist will be dispatched:

1. Fire (After you call 911)
   
2. Water leaks/Floods/Sewer back-ups (not minor dripping faucet)
   
3. Property or Building Damage
   
4. Electrical, only when entire unit loses power, or there is smoke or sparks
   
5. Inability to secure residence, due to broken window or door

Please be prepared to provide:

1. Your name
2. Phone number
3. Address, including unit number
4. Nature of the emergency

NOT considered an emergency:

1. Locked Out - Call a locksmith to unlock doors. 
   
2. Air Conditioner - Unless outside temperatures are dangerously hot.
   
3. Clogged Toilet/Sink - Call a plumber if unable to clear with a plunger.